FAQ

Postage

• Orders can only be shipped to the UK.

• Orders are normally dispatched within two working days however if fresh products have to be made this may take up to five working days.

• Chocolates are posted via Royal Mail Track 24 (next business day).

• The postage cost to the UK is £3.95, orders over £30 will receive free postage using code ‘POSTAGE30’ at checkout

Allergies

• Information on the ingredients for each product are printed both on the packaging and are displayed on the product page.

• My chocolates are made in the same kitchen as other products that include nuts, gluten, soy, sulphites and milk.

Shelf Life

• Ganache filled chocolates are best consumed three weeks after delivery and will have a best before date printed on the package.

• Solid Chocolate products (i.e. Mendiants) have a six month shelf life from the production date, which will be printed on the package.

Custom Chocolates

• If you would like something specific making for a special occasion i.e. birthday, wedding or corporate event, then please get in touch. I can create custom chocolates and will be happy to work with you to discuss your needs and budget. For a quote or more information, please fill out the contact form in the Contact section.